Tag Archives: credentials

10 Criteria to Consider for Outsourcing Your International Credential Evaluation Needs

June 22nd, 2018

checkers

In our previous blog, we wrote about the benefits of outsourcing international credential evaluations. In this week’s blog, we’d like to share with you the criteria you need to consider if your institution is looking to outsource its international credential evaluations.
With the need for increasing content and authenticity in the evaluation process comes the need for more education, training and experience on the part of the credential evaluator. Institutions seeking to outsource their international credential evaluations are advised to select one service or multiple services by requesting the following:

1. Membership

Is the credential evaluation agency an Endorsed Member of the Association of International Credential Evaluators (AICE)?

The Association of International Credential Evaluators is a non-profit professional association with unique set of criteria which employs a rigorous screening process in determining the eligibility of providers of international credential evaluation services to Endorsed membership. The AICE has published evaluation standards to which its members subscribe and conform to promote consistency and transparency in educational equivalency reporting.

2. Years of Operation

Does the credential evaluation agency have a proven record of experience in the field?

Find out when the agency was established and how long it has been in operation. Number of years of operation as a credential evaluation service provider demonstrates longevity and continuity in a field where fluctuations in the market due to economic and political events affects the solvency of a company and its ability to work with credentials from around the world.

3. Standards

What evaluation standards and procedures does the credential evaluation agency employ in evaluating and determining U.S. educational equivalences?

It is important to find out the standards the evaluation agency uses in evaluating credentials to derive at U.S. educational equivalences. Does your institution have any guidelines in place when assessing international credentials? Are the standards used by the evaluation agency in line with your institution’s? If your institution doesn’t have any particular standards on evaluating international credentials, we recommend you refer to the AICE Evaluation Standards for guidelines.

4. Experience

Request and review a profile of the evaluation agency’s executive and evaluation staff.

This information will help you assess the expertise and experience of the agency’s evaluation staff. It will also help you outline the methods the agency employs for its evaluators to receive continuous professional development.

5. Services

What types of evaluation reports are provided by the credential evaluation agency?

It is important to determine the different types of evaluation reports the credential evaluation service provides to see if they are able to accommodate your institution’s needs.

6. Required Documents

What criteria does the evaluation company have in place in accepting academic documents?

It’s important to find out whether the evaluation company accepts official transcripts directly from the source institution, or original (“first-issued”) documents in the student’s possessions, photocopies or scanned documents submitted by students, or transcripts received electronically from the source institution.

7. Processing Time

How long does it take for the evaluation agency to complete an evaluation?

The number of days an evaluation agency requires to complete an evaluation plays a significant part in the overall picture when a student’s application for admission is contingent on the evaluation report. You must determine the actual number of days it takes an agency to complete the evaluation and not the estimated time. For example, an agency may claim a 10-day processing time but in practice it takes 20 or 30 or more days to complete its evaluation reports.

8. Library/Information Resources

What steps does the evaluation agency take in maintaining a dynamic in-house library?

A credential evaluation agency and the evaluation reports it generates are as good as its reference library. Maintaining an in-house library is one of the most important criteria in qualifying for Endorsed Membership with the Association of International Credential Evaluators. An in-house library that has in its collection historic and current publications and reference materials is the backbone of a full-service reputable evaluation agency.

9. Website & Information

Does the evaluation company have a website that is user-friendly and informative?

A website serves as the portal to a company’s operation and services. An effective website must include information that is clear and transparent about its services, fees and procedures.

10. Customer/Client Relations

How helpful and knowledgeable is the evaluation company’s staff?

And, last but not least, building a relationship with an evaluation company where you are confident that your institution’s needs and those of your international students are not ignored but handled in a timely and professional matter is essential. It is good to call the evaluation company and see if you are greeted by a friendly representative able and willing to answer your questions. If you emailed the company, how soon was your email answered?

In closing, by selecting a reputable evaluation service with proven years of experience, you are ensured the most up-to-date evaluation standards and practices. Indirectly, outsourcing also gives you access to the evaluation service’s resources: its library, database, knowledge and experience, online tools, and training. Finally, building a relationship with a credential evaluation agency creates an understanding between the parties that allows the agency to incorporate any special institutional needs into the evaluation. An on-going relationship with an evaluation service leads to consistency in the placement of students over time and across educational systems. It also provides the institution with an expert resource to consult when questions arise about credentials and placement.

 

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6 Benefits of Outsourcing Your Institution’s Credentials Evaluation Needs

June 8th, 2018

outsource

At the recent NAFSA: Association of International Educators Conference in Philadelphia, PA (May 27-June1, 2018), ACEI President & CEO, Jasmin Saidi-Kuehnert, and Aleks Morawski, Director of Evaluation Services at Foreign Credits, moderated a forum and shared their expertise on the benefits of outsourcing credential evaluations versus doing evaluations in house.  NAFSA had additional similar presentations on its conference program that concentrated on this same topic, so we felt it would be befitting to share with you a blog we had written back in 2016 that continues to be relevant today.  ACEI and Foreign Credits are both Endorsed Members of the Association of International Credential Evaluators, Inc. (AICE), a non-profit professional association for organizations providing credential evaluation services recognized by the U.S. Department of Education.

Unlike many countries in the world, the United States does not have a Ministry of Education or a centralized government body that oversees the country’s entire education system. The federal or national government of the U.S. does not have authority over education at any level. The task of evaluating the credentials of internationals mainly rests with private non-governmental agencies.

As the world’s leading host country of international students and scholars, institutions within the U.S. can either look into ways of funding evaluation services internally or outsourcing them to an evaluation agency. Some educational institutions—typically with a large international population—have a tradition of providing international credential evaluations as part of the admissions process and are fully equipped to do so. Others, however, do not have an evaluation process in place and yet face increasing numbers of students and immigrants who have studied outside the U.S. For the latter, outsourcing foreign credential evaluations can be an excellent and helpful option.

The pros of doing evaluations in-house by some institutions appear to be based on the belief that they have control over the process from start to finish, that their equivalency decisions are consistent, and that they are able to reach these decisions based on the knowledge they have of their institution’s policies. Many of the deterrents or cons to preparing credential evaluations in-house are financial, lack of experienced evaluators and access to a robust reference library containing historic and current reference material and publications on world education systems.

The benefits of outsourcing your institution’s international credential evaluations can be summarized as the following:

  1. Savings – If the student obtains and pays for an evaluation provided by an evaluation service, it costs the institution nothing. In addition, the cost for an evaluation which is between $95 – $185 is a miniscule faction of the cost the student will have to pay for tuition at the institution but the benefits to the student are ten fold in that they may receive transfer credit for their evaluated coursework and/or be admitted to an advanced program based on their previous studies and avoid having to start their education over. In the case of an individual seeking employment or professional certification, the cost for the evaluation is also a miniscule fraction of what their future earnings will be based on the employment they are able to secure and/or the license they will receive to practice their field.
  1. Time – The time dedicated to evaluating credentials which requires the vetting of the documents and verifying their authenticity, researching the education system to determine the status of the institution, length and level of the program studied, grading practices, and course description can be directed to focus on the other critical tasks in the admission office.
  1. Resources – The resources that would have gone into creating an evaluation department which includes hiring and training of personnel, funding continuing education, building a resource library, tracking changes in educational systems, verifying the authenticity of documentation, collecting and maintaining a database of documentation and evaluations, will be available for recruiting, selecting, admitting, and advising students.
  1. Multi-Purpose – Both the international candidate and U.S. institution receive an objective evaluation of the individual’s academic achievement that can be used in the future by the candidate for purposes such as immigration, employment, graduate or doctoral study at another U.S. institution, or professional licensing.
  1. Manage Risk – Protecting your institution or organization from fraudulent documentation and misrepresentation that can jeopardize reputation and accreditation. By allowing experienced professionals with in-depth knowledge of world education systems and hands-on experience of evaluating academic credentials you will protect your institution against fraud.
  1. Access to Expertise – An indirect benefit of outsourcing your international credential evaluation needs is that it gives you access to the evaluation company’s resources such as its knowledge and experience, online tools and training.

The continued flow of internationals coming to the U.S. for further education, career and economic advancement necessitates the evaluation of their academic credentials. An on-going relationship with an evaluation service leads to consistency in the placement of students over time and across educational systems. It also provides the institution with an expert resource to consult when questions arise about credentials and placement.

In our next blog we will share what criteria you need to employ when selecting a service to outsource your international credential evaluations.

ACEI Logo with Slogan - FINAL

The Academic Credentials Evaluation Institute, Inc. (ACEI), was founded in 1994 and is based in Los Angeles, CA, USA. ACEI provides a number of services that include evaluations of international academic credentials for U.S. educational equivalence, translation, verification, and professional training programs. ACEI is a Charter and Endorsed Member of the Association of International Credential Evaluators. For more information, visit www.acei-global.org.

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The AACRAO Conference from the Association of International Credential Evaluators, Inc. (AICE) Perspective

March 30th, 2018

The 104th AACRAO Annual Conference was held in Orlando, Florida, this week to gather thousands of professionals in the field of applied comparative education, student admissions, academic records, international education, and enrollment management. The Annual Conference provided four days of workshops, sessions, roundtables, and networking opportunities.

AACRAO Executives encouraged attendees to make the most of the Annual Conference by visiting the exhibition hall, where AICE Endorsed Members and Affiliates showcased the expert research, collaboration for best practices, and published set standards of AICE.

The AACRAO Program Committee developed a program that reflected the scope and breadth of their members’ professional responsibilities, including 200 sessions, round tables, poster sessions, and workshops.

AACRAO featured their 3rd Annual Film Festival to highlight how schools promote their programs and services which continuously played outside the Exhibition Hall.

The Annual Conference also provided several guest speakers, workshops, and professional sessions from a culmination of over a year of diligent planning by the AACRAO Program Committee.

ACEI President & CEO, AICE President and AACRAO International Evaluation Standards Council (IESC)- Electronic Database for Global Education (EDGE) Chair, Jasmin Saidi-Kuehnert, shared her expertise by presenting on the benefits and placement recommendations provided by EDGE, the leading online resource for evaluating foreign credentials. Ms. Saidi-Kuehnert also presented on Diversity and Inclusion in International Recruitment and a session on Mutual Recognition Issues between the US and countries in European Union.

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AICE Endorsed Members: Alex Popovski (L), Ucredo, Jasmin Saidi-Kuehnert (R), Academic Credentials Evaluation Institute

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AICE Endorsed Members: Aleks Morawski (L), Foreign Credits, Alex Popovski (R), UCredo

Several AICE Endorsed Members and Affiliates also contributed to the excellent offerings of educational sessions to help the attendees build their knowledge and skills ensuring student and institutional success. AICE Endorsed Member, Aleks Morawski, joined AICE Affiliate the National Association of Intercollegiate Athletics’ (NAIA), Garrett Seelinger, and AACRAO to report on their recent trip to Cuba to collaborate with Cuba educational professionals via the AACRAO Cuba Project.

AICE Endorsed Member, Foreign Credentials Service of America (FCSA) founder Dr. William Paver and the Paver Family Foundation generously provided sponsorship for the elegant International Educators Reception, which overlooked the impressive hotel pool and lanai.

The well-attended International Luncheon featured Ms. Tolu Olubunmi, founder and CEO of Lions Write, a social venture dedicated to building initiatives committed to advocacy for migrants, refugees, and displaced people. She is recognized as one of the “15 Women Changing the World in 2015” and as an Outstanding Woman Entrepreneur. AICE Endorsed Members and Affiliates benefited from hearing Ms. Olubunmi’s message of advocating for the voiceless and collaborative efforts between corporations, governments, and civil society organizations.

Alan Alda, the multiple Emmy and Golden Globe winner, addressed a packed room to close the Annual Meeting to discuss his book, “If I Understood You, Would I Have This Look On My Face?” He interactively addressed effective communication techniques with humor and warmth.

The closing of the AACRAO Annual Meeting kicked off the AICE Symposium, “Setting the Standards for Evaluating Institutional Recognition and Accreditation” where AICE Endorsed Members and Affiliates, admission advisors, international credential evaluators, and AACRAO Executives meet to discuss critical issues surrounding our profession today.


The 2019 AACRAO Conference will be held in Los Angeles, California, followed by the 2019 AICE Symposium in the same locale.

ACEI Logo with Slogan - FINAL

The Academic Credentials Evaluation Institute, Inc. (ACEI), was founded in 1994 and is based in Los Angeles, CA, USA. ACEI provides a number of services that include evaluations of international academic credentials for U.S. educational equivalence, translation, verification, and professional training programs. ACEI is a Charter and Endorsed Member of the Association of International Credential Evaluators. For more information, visit www.acei-global.org.

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10 Criteria to Consider for Outsourcing Your International Credential Evaluation Needs (and why ACEI is your trusted source!)

March 23rd, 2018

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In our previous blog, we wrote about the benefits of outsourcing international credential evaluations. In this week’s blog, we’d like to share with you the criteria you need to consider if your institution is looking to outsource its international credential evaluations.

With the need for increasing content and authenticity in the evaluation process comes the need for more education, training and experience on the part of the credential evaluator. Institutions seeking to outsource their international credential evaluations are advised to select a service or multiple services by requesting the following:

1. Membership

Is the credential evaluation agency an Endorsed Member of the Association of International Credential Evaluators (AICE)?

The Association of International Credential Evaluators is a non-profit professional association with unique set of criteria which employs a rigorous screening process in determining the eligibility of providers of international credential evaluation services to Endorsed membership. The AICE has published evaluation standards to which its members subscribe and conform to promote consistency and transparency in educational equivalency reporting.

Academic Credentials Evaluation Institute, Inc. is an Endorsed Member of the Association of International Credential Evaluators.

2. Years of Operation

Does the credential evaluation agency have a proven record of experience in the field?

Find out when the agency was established and how long it has been in operation. Number of years of operation as a credential evaluation service provider demonstrates longevity and continuity in a field where fluctuations in the market due to economic and political events affects the solvency of a company and its ability to work with credentials from around the world.

Academic Credentials Evaluation Institute, Inc. was founded in 1994 and is celebrating its 22nd year of service.

3. Standards

What evaluation standards and procedures does the credential evaluation agency employ in evaluating and determining U.S. educational equivalences?

It is important to find out the standards the evaluation agency uses in evaluating credentials to derive at U.S. educational equivalences. Does your institution have any guidelines in place when assessing international credentials? Are the standards used by the evaluation agency in line with your institution’s? If your institution doesn’t have any particular standards on evaluating international credentials, we recommend you refer to the AICE Evaluation Standards for guidelines.

As an Endorsed Member, ACEI adheres to the AICE Evaluation Standards in the preparation of evaluation of international credentials. Adherence to the AICE Evaluation Standards ensures consistency and transparency in evaluations and educational equivalence reporting.

4. Experience

Request and review a profile of the evaluation agency’s executive and evaluation staff. This information will help you assess the expertise and experience of the agency’s evaluation staff. It will also help you outline the methods the agency employs for its evaluators to receive continuous professional development.

√ At ACEI, information on the executive team is available on the website and for its evaluation staff is available on request. The evaluation staff at ACEI are classified at the senior level which means they each bring with them more than 10 years of committed and continuous hands-on experience in evaluating international academic credentials.

5. Services

What types of evaluation reports are provided by the credential evaluation agency?

It is important to determine the different types of evaluation reports the credential evaluation service provides to see if they are able to accommodate your institution’s needs.

At ACEI, we provide three types of evaluation reports: Basic (General Document-by-Document) Report; Comprehensive Course-by-Course (with Grades, GPA, Course Levels) Report; Course Match Evaluation (Comprehensive Course-by-Course with Grades, GPA, Course Levels and Course Match). In addition, ACEI evaluation reports can be customized to meet an institution’s specific needs. For example, ACEI will include information such as Language/Medium of Instruction and certified true copies of official/ original academic documents submitted with the official evaluation report.

6. Required Documents

What criteria does the evaluation company have in place in accepting academic documents?

It’s important to find out whether the evaluation company accepts official transcripts directly from the source institution, or original (“first-issued”) documents in the student’s possessions, photocopies or scanned documents submitted by students, or transcripts received electronically from the source institution.

The ACEI website identifies by country exactly what documents are required for evaluation and method of their submission. For some countries, ACEI strictly requires receipt of official transcripts directly from the source institution and from others, original documents to be provided by the students are accepted. Any original documents provided by the students are returned when the evaluation has been completed. Photocopies that have not been certified by the source institution are not accepted. Copies or scanned copies of documents are accepted for a preview but official/original documents are still required in order to prepare and issue an official evaluation report. Electronically transmitted official transcripts prepared by the source institution and released directly to ACEI are accepted for evaluation.

7. Processing Time

How long does it take for the evaluation agency to complete an evaluation?

The number of days an evaluation agency requires to complete an evaluation plays a significant part in the overall picture when a student’s application for admission is contingent on the evaluation report. You must determine the actual number of days it takes an agency to complete the evaluation and not the estimated time.  For example, an agency may claim a 10-day processing time but in practice it takes 20 or 30 or more days to complete its evaluation reports.

At ACEI, we’re proud to adhere to our claim of completing evaluations within 7 business days. This is an unprecedented turnaround time, unmatched by any other evaluation agency in the U.S. ACEI will complete evaluations within 7 business day from the date of receipt of the completed application form, required official/original academic documents and fees. The processing time is only extended in the event the student does not provide the required academic documents, fees, or submits and incomplete application. ACEI also provides 2 RUSH services whereby an evaluation can be completed within 24-hours or 3-business days on receipt of the completed application, required documents, and fees.

8. Library/Information Resources

What steps does the evaluation agency take in maintaining a dynamic in-house library?

A credential evaluation agency and the evaluation reports it generates are as good as its reference library. Maintaining an in-house library is one of the most important criteria in qualifying for Endorsed Membership with the Association of International Credential Evaluators. An in-house library that has in its collection historic and current publications and reference materials is the backbone of a full-service reputable evaluation agency.

ACEI is proud of its comprehensive in-house library of print and electronic publications which include historic references as well as the most up-to-date publications on world education systems and international directories of institutions of higher education. ACEI in-house library also has in its archives thousands of sample educational credentials and evaluation reports to use as reference. The ACEI Database of evaluation reports and country profiles is another helpful resource for its evaluation staff.

9. Website & Information

Does the evaluation company have a website that is user-friendly and informative?

A website serves as the portal to a company’s operation and services. An effective website must include information that is clear and transparent about its services, fees and procedures.

ACEI’s website provides detailed instructions on the application process, required academic documents for evaluation, types of evaluation reports, fees, methods of payment, processing time, and terms and conditions of service. The Frequently Asked Questions section of the ACEI website is also a helpful page to visit for supporting information.

10. Customer/Client Relations

How helpful and knowledgeable is the evaluation company’s staff?

And, last but not least, building a relationship with an evaluation company where you are confident that your institution’s needs and those of your international students are not ignored but handled in a timely and professional matter is essential. It is good to call the evaluation company and see if you are greeted by a friendly representative able and willing to answer your questions. If you emailed the company, how soon was your email answered?

ACEI’s official hours of business are from 9:00 AM PST – 4:00 PM PST Monday through Friday. ACEI has a 24-hour, 7-days a week answering phone service to handle basic phone inquiries during its non-business hours. During our regular business hours, our representatives are available to answer any of your phone and email inquiries. All phone messages and emails are answered within 24-hours.

In closing, by selecting a reputable evaluation service with proven years of experience, you are ensured the most up-to-date evaluation standards and practices. Indirectly, outsourcing also gives you access to the evaluation service’s resources: its library, database, knowledge and experience, online tools, and training. Finally, building a relationship with a credential evaluation agency creates an understanding between the parties that allows the agency to incorporate any special institutional needs into the evaluation. An on-going relationship with an evaluation service leads to consistency in the placement of students over time and across educational systems. It also provides the institution with an expert resource to consult when questions arise about credentials and placement.

ACEI Logo with Slogan - FINAL

The Academic Credentials Evaluation Institute, Inc. (ACEI), was founded in 1994 and is based in Los Angeles, CA, USA. ACEI provides a number of services that include evaluations of international academic credentials for U.S. educational equivalence, translation, verification, and professional training programs. ACEI is a Charter and Endorsed Member of the Association of International Credential Evaluators. For more information, visit www.acei-global.org.

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Dispatch from the AIRC 9th Annual Conference
A New Outlook on Global Student Mobility: Recruiting in Changing Times

December 14th, 2017

AIRC

December 6-9, 2017
Bonaventure Resort
Weston, Florida

Academic Credentials Evaluation Institute, Inc. (ACEI) joined more than 400 representatives from institutions, agencies, and international organizations to discuss market trends and analysis, international student recruitment processes, and best practices at the 9th Annual American International Recruitment Council (AIRC) Conference.

AIRC is a membership association recognized by the U.S. Department of Justice in 2008 by global leaders to promote ethical and best practices for international recruitment strategies. AIRC’s members collaborate to establish quality standards for international student placement in the United States.

AIRC is the only professional education membership association focusing solely on issues surrounding international student recruitment. AIRC is also the sole provider of independent certification of recruitment agencies based on an extensive accreditation model.

The AIRC Conference offered many quality educational sessions relating to trends and best practices of student recruitment, digital marketing, credential evaluation, and international issues affecting us today.

ACEI presented the well-received educational session, “Credential Evaluation and the Case Study of The China Market: The “Cheat Sheet” addressing combating fraud and identifying best practices in credential evaluation to a large crowd Saturday morning.

AIRC_2.png

AIRC partners with other organizations to develop a future plan for more professional resources for our field. The theme at the conference was the changing recruitment landscape and how to address these changes.

Jeet Joshee, President of AIRC and Associate Vice President for International Education and Dean of the College of Continuing and Professional Education, California State University, Long Beach (CSULB) and David Di Maria, Past President of AIRC and Associate Provost for International Programs, University of Maryland, Baltimore County, welcomed the large group of global leaders Wednesday to kick off the conference. They emphasized the need for outreach on student data mobility during this time of change and collaboration.

AIRC_3
Jeet Joshee, AIRC President, and David Di Maria, AIRC Past President, welcome the attendees

David Di Maria, addressed the group thanking the excellent conference planners, attendees, presenters, and sponsors saying it was an honor this past year to have the privilege to work with AIRC Members and staff.

As AIRC is in its 10th year of existence, Di Maria also welcomed the 310 institutional members, 78 agencies, and newcomers. “AIRC is a professional association just like NAFSA,” he said. “This is the leading conference solely for recruitment and aligns with professional standards. Its brings a comprehensive collection of thought-leaders in the same room.”

George Kacenga, President Elect and Director of International Enrollment Management, University of Colorado, stated he was looking forward serving as President of AIRC and providing excellent leadership.

AIRC_4
Laura Sippel, ACEI, and George Kacenga, AIRC Present Elect

In addition to the informational sessions, the AIRC Town Hall addressed concerns and questions about today’s uncertain political climate. They encouraged people to treat this conference like a retreat and to network with some of the “best and brightest minds here. There are great things ahead.”

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Highlights of the contributions of international students

The AIRC Conference also provided wonderful networking opportunities during breakfast, luncheons, and evening receptions.

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AIRC_7

The conference ended with positive messages of growth in international student population, with an emphasis on the international students that drive our profession.  Trends in the international landscape were examined, with emphasis on proper branding for providers, benefits of pathway programs, and ensuring that a comprehensive team of trusted agents are available to the attendees.

The 10th annual AIRC Conference will be held in Weston, Florida at the same location in 2018.

laura_sippel

Laura Sippel
Director of Marketing
Academic Credentials Evaluation Institute (ACEI).

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10 Criteria to Consider for Outsourcing Your International Credential Evaluation Needs (and why ACEI is your trusted source!)

December 7th, 2017

checkmarks

In this week’s blog, we’d like to share with you the criteria you need to consider if your institution is looking to outsource its international credential evaluations.

With the need for increasing content and authenticity in the evaluation process comes the need for more education, training and experience on the part of the credential evaluator. Institutions seeking to outsource their international credential evaluations are advised to select a service or multiple services by requesting the following:

1. Membership

Is the credential evaluation agency an Endorsed Member of the Association of International Credential Evaluators (AICE)?

The Association of International Credential Evaluators is a non-profit professional association with unique set of criteria which employs a rigorous screening process in determining the eligibility of providers of international credential evaluation services to Endorsed membership. The AICE has published evaluation standards to which its members subscribe and conform to promote consistency and transparency in educational equivalency reporting.

Academic Credentials Evaluation Institute, Inc. is an Endorsed Member of the Association of International Credential Evaluators.

2. Years of Operation

Does the credential evaluation agency have a proven record of experience in the field?

Find out when the agency was established and how long it has been in operation. Number of years of operation as a credential evaluation service provider demonstrates longevity and continuity in a field where fluctuations in the market due to economic and political events affects the solvency of a company and its ability to work with credentials from around the world.

Academic Credentials Evaluation Institute, Inc. was founded in 1994 and is celebrating its 22nd year of service.

3. Standards

What evaluation standards and procedures does the credential evaluation agency employ in evaluating and determining U.S. educational equivalences?

It is important to find out the standards the evaluation agency uses in evaluating credentials to derive at U.S. educational equivalences. Does your institution have any guidelines in place when assessing international credentials? Are the standards used by the evaluation agency in line with your institution’s? If your institution doesn’t have any particular standards on evaluating international credentials, we recommend you refer to the AICE Evaluation Standards for guidelines.

As an Endorsed Member, ACEI adheres to the AICE Evaluation Standards in the preparation of evaluation of international credentials. Adherence to the AICE Evaluation Standards ensures consistency and transparency in evaluations and educational equivalence reporting.

4. Experience

Request and review a profile of the evaluation agency’s executive and evaluation staff. This information will help you assess the expertise and experience of the agency’s evaluation staff. It will also help you outline the methods the agency employs for its evaluators to receive continuous professional development.

√ At ACEI, information on the executive team is available on the website and for its evaluation staff is available on request. The evaluation staff at ACEI are classified at the senior level which means they each bring with them more than 10 years of committed and continuous hands-on experience in evaluating international academic credentials.

5. Services

What types of evaluation reports are provided by the credential evaluation agency?

It is important to determine the different types of evaluation reports the credential evaluation service provides to see if they are able to accommodate your institution’s needs.

At ACEI, we provide three types of evaluation reports: Basic (General Document-by-Document) Report; Comprehensive Course-by-Course (with Grades, GPA, Course Levels) Report; Course Match Evaluation (Comprehensive Course-by-Course with Grades, GPA, Course Levels and Course Match). In addition, ACEI evaluation reports can be customized to meet an institution’s specific needs. For example, ACEI will include information such as Language/Medium of Instruction and certified true copies of official/ original academic documents submitted with the official evaluation report.

6. Required Documents

What criteria does the evaluation company have in place in accepting academic documents?

It’s important to find out whether the evaluation company accepts official transcripts directly from the source institution, or original (“first-issued”) documents in the student’s possessions, photocopies or scanned documents submitted by students, or transcripts received electronically from the source institution.

The ACEI website identifies by country exactly what documents are required for evaluation and method of their submission. For some countries, ACEI strictly requires receipt of official transcripts directly from the source institution and from others, original documents to be provided by the students are accepted. Any original documents provided by the students are returned when the evaluation has been completed. Photocopies that have not been certified by the source institution are not accepted. Copies or scanned copies of documents are accepted for a preview but official/original documents are still required in order to prepare and issue an official evaluation report. Electronically transmitted official transcripts prepared by the source institution and released directly to ACEI are accepted for evaluation.

7. Processing Time

How long does it take for the evaluation agency to complete an evaluation?

The number of days an evaluation agency requires to complete an evaluation plays a significant part in the overall picture when a student’s application for admission is contingent on the evaluation report. You must determine the actual number of days it takes an agency to complete the evaluation and not the estimated time.  For example, an agency may claim a 10-day processing time but in practice it takes 20 or 30 or more days to complete its evaluation reports.

At ACEI, we’re proud to adhere to our claim of completing evaluations within 7 business days. This is an unprecedented turnaround time, unmatched by any other evaluation agency in the U.S. ACEI will complete evaluations within 7 business day from the date of receipt of the completed application form, required official/original academic documents and fees. The processing time is only extended in the event the student does not provide the required academic documents, fees, or submits and incomplete application. ACEI also provides 2 RUSH services whereby an evaluation can be completed within 24-hours or 3-business days on receipt of the completed application, required documents, and fees.

8. Library/Information Resources

What steps does the evaluation agency take in maintaining a dynamic in-house library?

A credential evaluation agency and the evaluation reports it generates are as good as its reference library. Maintaining an in-house library is one of the most important criteria in qualifying for Endorsed Membership with the Association of International Credential Evaluators. An in-house library that has in its collection historic and current publications and reference materials is the backbone of a full-service reputable evaluation agency.

ACEI is proud of its comprehensive in-house library of print and electronic publications which include historic references as well as the most up-to-date publications on world education systems and international directories of institutions of higher education. ACEI in-house library also has in its archives thousands of sample educational credentials and evaluation reports to use as reference. The ACEI Database of evaluation reports and country profiles is another helpful resource for its evaluation staff.

9. Website & Information

Does the evaluation company have a website that is user-friendly and informative?

A website serves as the portal to a company’s operation and services. An effective website must include information that is clear and transparent about its services, fees and procedures.

ACEI’s website provides detailed instructions on the application process, required academic documents for evaluation, types of evaluation reports, fees, methods of payment, processing time, and terms and conditions of service. The Frequently Asked Questions section of the ACEI website is also a helpful page to visit for supporting information.

10. Customer/Client Relations

How helpful and knowledgeable is the evaluation company’s staff?

And, last but not least, building a relationship with an evaluation company where you are confident that your institution’s needs and those of your international students are not ignored but handled in a timely and professional matter is essential. It is good to call the evaluation company and see if you are greeted by a friendly representative able and willing to answer your questions. If you emailed the company, how soon was your email answered?

ACEI’s official hours of business are from 9:00 AM PST – 4:00 PM PST Monday through Friday. ACEI has a 24-hour, 7-days a week answering phone service to handle basic phone inquiries during its non-business hours. During our regular business hours, our representatives are available to answer any of your phone and email inquiries. All phone messages and emails are answered within 24-hours.

In closing, by selecting a reputable evaluation service with proven years of experience, you are ensured the most up-to-date evaluation standards and practices. Indirectly, outsourcing also gives you access to the evaluation service’s resources: its library, database, knowledge and experience, online tools, and training. Finally, building a relationship with a credential evaluation agency creates an understanding between the parties that allows the agency to incorporate any special institutional needs into the evaluation. An on-going relationship with an evaluation service leads to consistency in the placement of students over time and across educational systems. It also provides the institution with an expert resource to consult when questions arise about credentials and placement.

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The Academic Credentials Evaluation Institute, Inc. (ACEI), was founded in 1994 and is based in Los Angeles, CA, USA. ACEI provides a number of services that include evaluations of international academic credentials for U.S. educational equivalence, translation, verification, and professional training programs. ACEI is a Charter and Endorsed Member of the Association of International Credential Evaluators. For more information, visit www.acei-global.org.

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6 Facts about Foreign Credential Evaluations

September 15th, 2017

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We recently heard a report on CNN about foreign medical doctors who are unable to practice in the U.S. and are driving taxis instead. We frequently hear about the plight of legal immigrants in the U.S. who find themselves with little or no information on whether their education from their country of origin is worth anything in their new adopted country. Many simply assume they have to start from the beginning, take the GED, enroll in a college, or apply for and accept employment in jobs below their level of education attainment. Many are not aware that they can have their academic credentials evaluated to receive the approximate U.S. educational equivalence to help them with qualifying for employment, a professional license or admission to a U.S. college/university.

According the U.S. Department of Labor: “Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation upon request. Failure to provide such documentation when requested will result in lost consideration.”

Foreign credential evaluation is a process where academic credentials earned in an institution outside the U.S. is verified and converted into the U.S. educational equivalent. Foreign credential evaluation service providers are typically private for-profit or not-for-profit organizations. Some state licensing boards, U.S. colleges and universities and professional associations also prepare evaluations of foreign credentials for their candidates.

Here are a few facts about foreign credential evaluations:

  1. A foreign credential evaluation provides the approximate U.S. educational equivalence of studies completed at an institution outside the U.S.
  2. A foreign credential evaluation does not guarantee that a level of education completed in a foreign educational system results in the same educational outcome. For example, if an individual completed three years of studies at a university outside the U.S., the U.S. educational equivalence for the studies may or may not be deemed comparable to a degree.
  3. A foreign credential evaluation does not guarantee employment but it will provide the employer with confirmation whether the candidate has met the educational requirements for the position.
  4. A foreign credential evaluation does not imply that the individual is qualified to practice his/her profession. In order to practice a profession such as medicine, nursing, engineering, dentistry, architecture, etc., candidates who have had their foreign credentials evaluated must also sit for the licensing examinations as required by the State in which they intend to practice. However, the evaluation will provide the professional licensing board the information it needs to determine the candidate’s eligibility for licensure.
  5. A foreign credential evaluation does not guarantee automatic admission to a U.S. school/college/university or transfer of credit, as each institution has its own specific admissions and placement policies. It will, however, inform the institution as to the level of studies completed in order to determine eligibility for admission.
  6. A foreign credential evaluation does provide the individual an understanding of his/her education’s comparability to the U.S. system so that he/she can pursue their studies or seek employment in a field in the U.S. that is compatible with their education.

A foreign credential evaluation is similar to currency exchange, where the education completed in one system is converted to the education system of another. So, before an immigrant dismisses the studies they completed in their country of origin, having their academic credentials evaluated will be the first step to take as they begin this chapter of their life in a their new adopted country.

The U.S. Department of Education, and the U.S. Department of State, provide links to organizations that provide foreign credential evaluation services in the U.S. The NAFSA: Association of International Educators also provides guidelines on how to select a foreign credential evaluation service provider.

Since 1994, ACEI, which is a Charter and Endorsed Member of the Association of International Credential Evaluators, has been providing assistance to individuals from around the world with the evaluation of their educational credentials. For information on our credential evaluation service and requirements, please visit our website at www.acei-global.org or contact ACEI at +1-310-275-3530 or via email at acei@acei-global.org

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